Frequently Asked Questions

Jotlift is a comprehensive workout tracking app designed for athletes, trainers, and fitness enthusiasts. It helps you track your workouts, monitor progress, and achieve your fitness goals.

Yes! Jotlift is available on the App Store and Google Play Store.

Yes, the mobile app supports offline mode. You can track workouts without an internet connection, and your data will sync automatically when you're back online.

Yes, you can cancel your subscription at any time. Your subscription will remain active until the end of the current billing period, and you'll continue to have access to all premium features until then.

When you sign up, you can select 'Trainer' as your user type. You can also change your user type later from the settings page. Trainers have access to client management tools, workout templates, and analytics dashboards.

There's no limit on the number of clients. Pricing is based on your active client count: 0–5 is Light, 6–20 is Standard, and 21+ follows tiered pricing (Pro, Studio, Business, Enterprise). Your bill adjusts automatically each month.

No. Each client's workout data is completely isolated. Clients cannot view each other's data.

Trainers can only see workouts that clients completed using their templates. Workouts done outside of templates are not visible to the trainer.

You're automatically charged every month based on your number of active clients. When your client count changes, your next bill will be adjusted accordingly.

Yes. A 14-day free period starts when you add your first client. No credit card required.

They are separate. The trainer plan provides trainer features only. The trainee subscription provides trainee features only.

Yes. The FREE plan will always be free. Basic training features are available at no cost, forever.

Yes. Clients can keep using the app on the FREE plan. When a workout is done using a trainer's template, clients can upload set videos (normally a PRO feature) for that workout at no extra cost.

FREE lets you track workouts, browse the exercise library, create templates, earn PR badges, use the rest timer, get push notifications, and add set memos. It covers everything you need for basic training.

PRO adds per-exercise progress display, set video uploads, exercise analytics and progress graphs. You get everything in FREE plus tools to optimize muscle growth.

PRO MAX includes everything in PRO plus AI Chat. Use the AI to create programs, review plans, and get answers on exercise and programming. It's in-house trained on the latest science for smarter training.

Yes. Your data is encrypted and stored securely. We never share your personal information with third parties for marketing purposes.